Our studio provides a range of mannequin options to suit your garment requirements. We also offer a range of ages to accommodate garments for children and teens.

• Our female mannequins take a size S, or a size 8.
• Our male mannequins generally take a size M
• We have younger mannequins from size 3, 4, 8 and 14

Should you require ghost mannequin services outside of the above sizes, we can work to obtain a solution to suit your needs, particularly if you require ongoing ghost mannequin services.

Our ghost mannequin imagery is charged on a tiered price per image scale. This scales based on quantity of your images. We also charge a post production fee that covers all of the editing work that goes into each of the images we produce for you. To elaborate on this further;

• Our creative, or photography fee covers the basic garment prep, styling and photography of your garment
• Our post production, or editing fee covers all of the post production work and adjustments that go into your imagery before delivering the final image to you.

If you have regular collections that vary in quantity throughout the year, we can work with you to put together a price based on the total average number of garments produced annually.

Both front and rear images of the garments require equal time and effort. This includes garment prep, styling, photography and editing. Because of this, both front and rear are charged as separate images and added to the total overall image count which determines how much is charged per image.

We ask that our customers provide their garments new, and in clean condition ready for photography. While we do provide a basic garment prep service prior to shooting, this basic garment prep service includes lighting steaming/ironing (depending on garment type).

We understand that garments can be creased or folded during transit, or following a shoot - however we may charge an additional 20% cleaning/editing fee for garments that require extensive prep work. This includes:

• Garments that are overly creased and require use of our commercial presses/additional time
• Oversized or extremely large garments (gowns, evening dresses) that are are not received in good condition
• Garments that are soiled with makeup, tan or lotions that require extensive editing work
• Garments that arrived damaged, or require reconstruction in post production

We provide your ghost mannequin images in two formats. The first is a web-resized version, generally resized at ~2500px on the longest edge at 72dpi. During this time, we also issue your invoice for payment. Once payment is received and your payment is reconciled against our systems; you will automatically receive a second link to download your high resolution images at ~8000px 240dpi on transparent background.

These images are delivered securely via a file transfer service accessed via an internet connection.

Both our cameras and editing systems are calibrated for perfect colour accuracy. Unless otherwise notified, we photograph your garments to achieve a true-to-life image that represents the colours your customers will see when holding the garment. We do understand at times, there is a desire to have a cohesive and certain aesthetic for your brand. In these instances, we ask that you provide us colour references which we can accurately match to ensure you are provided the desired outcome. We do not charge any extra fees' for colour adjustments.

Yes! Absolutely. We ask that our clients provide us with a return shipping label so that we can have your garments posted back once we are finished photographing them. However, should you prefer we take care of the return shipping, there are a number of options available including standard/express post, couriers and local deliveries (Uber etc.). We will discuss the cost of this with you depending on quantity of garments and destination and bill accordingly for reimbursement.

Our standard turnaround time for Ghost Mannequin jobs is 7-10 business days from when we commence work on your project. We understand sometimes there are delays receiving samples for upcoming collections so we do invite you to provide us with your collection launch dates so we can do whatever possible to accomodate, no matter the deadline.

We also provide our clients with flexible rush services, providing finished, edited images in as little as:

• 24 hours from receipt of garments*
• 36 hours from receipt of garments
• 48 hours from receipt of garments

* 24 hour turnaround is subject to quantity and complexity of garments